Do I need to renew my license?

Your license key is valid for one year from the purchase date. An active license key is needed for continued access to automatic updates and support. If you renew your license each year you’ll receive a huge 40% discount off the current price!

If you forget to renew the plugin it will continue to work, however you may be missing out on important updates that will keep the plugin in-sync with the current WordPress version.

How do license limits work?

When you purchase a product it comes with one license key that can be activated on 3/15/unlimited WordPress websites at a time, depending on the product.

For example if you bought the Personal product with 3 licenses then you can use the plugin on 3 WordPress websites at a time. If you uninstall the plugin from one site you can easily install it on another and still retain your license count.

Do you have a refund policy?

Yes we do! We stand behind the quality of our product and will refund 100% of your money if you are unhappy with the plugin.

I have other pre-sale questions, can you help?

I have other pre-sale questions, can you help? Yes! You can ask us any question through our contact form

Will Coming Soon Pro work on my server?

Coming Soon Pro works on 99% of all servers, however if your host does not support the plugin for one reason or another we will issue you a prompt refund. All we ask is that you provide the name of the hosting provider that does not support the plugin.

Do you offer support if I need help?

Yes! We offer prompt professional customer support and we understand the lifetime value of a customer, we will do our very best to resolve any issues you encounter via our support ticket system.

Do I get updates for the plugin?

Yes! Automatic updates are available free of charge to all users with a valid license key.

Have more questions? Check out the General FAQ page.